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Version: 25.2

Workspaces View

The Workspaces list view allows access to the list of devices that make up the organization. From there you can organize, filter, search, and send operations to the devices.

Workspaces

Filtering​

The information displayed on the screen can be customized by adding or removing columns of information using Column chooser and saving the filters used for future queries in the user profile.

Header filtering options​

At the top area of the screen, tools and icons for each attribute are concentrated, allowing you to filter the list based on the following criteria:

  • Device technology filter:
    • Device type: physical or virtual
    • Session broker used: Citrix, RDP, or unknown
    • Hypervisor: Hyper-V, Nutanix, vSphere, physical or unknown
  • Device state filter:
    • The device has active notifications.
    • The device is off.
    • The device is in an unknown state for the broker.
    • The device is in OK state.

Once a device is selected, or through multiple selections, the Operations button gives access to perform various tasks such as Power and connection actions or send Notifications to users. You can check the details of these functionalities in the section Available actions.

In My filters, there are additional filtering options that allow you to select devices according to the applications installed on them.

List filtering options​

The filtering options for the list view are available at Opciones de filtrado del listado.

Filter management​

Filters generated using the interface options can be saved as user filters. They are located along with the predefined filters in the My filters option

Microservices execution​

From the >- button, you can execute any microservice enabled for the organization that has System as configured context. This allows the execution of microservices with administrative permissions on the devices. The actions of enabling, creating, modifying, or deleting microservices are performed from the Portal.

Available operations​

Depending on the view from which the Operations button is activated (list view or detail view), access to different actions will be granted.

operations

Operations from the list view​

From the Workspaces list view, you can perform the following operations on the selected devices.

Power and connection actions​

  • Power on: only available for devices with an associated broker.
  • Power off the device.
  • Reboot the device.
  • Force power off: only available for devices with an associated broker.
  • Force reboot: only available for devices with an associated broker.
  • Power on (Wake on LAN): only available for physical devices that are compatible and configured to support remote power on via Wake on LAN.
  • Log off user.
  • Force log off user.
  • Disconnect user session.

Tags​

Tags are keywords that can be assigned to one or more devices that share some common characteristic, in order to recognize and organize them for efficient management.

To assign one or more tags, first you have to select the desired devices and then click Add in Operations. From here, the available tags, if any, will be displayed so they can be associated with the device.

From Edit you can change the tag or assign another to the device. And Delete disassociates a tag from this.

The Filter by tag option in the top menu of the Workspaces list view allows filtering devices by tag name so that actions can be performed on them simultaneously.

FlexxAgent​

Allows you to update the agent on the selected devices to the latest available version.

Maintenance (drain mode)​

Only available for devices with an associated broker, allows configuring Maintenance (Citrix) or Drain (AVD) mode, which prevents login for new users on the configured hosts.

Refresh device info​

Allows you to refresh the data of the selected virtual devices with the Citrix and/or Azure broker, easily updates device brokering information, and is very helpful in diagnosing Unavailable or Unregistered states.

This operation does not act on physical devices. And it requires configuring a subscription to the broker from Workspaces.

Force compliance check​

Immediately forces compliance assessment and allows the evaluation of compliance on the device after necessary corrections are made, without waiting for the refresh time configured in the compliance settings.

Force update custom fields​

Forces the retrieval of custom fields configured in settings. This option allows updating on demand, without waiting for the refresh configured in settings.

Remote Administration​

Allows running the Microsoft remote connection, delivering an .rdp or .rdg file. This option is only available for environments connected to Azure Virtual Desktop subscriptions and with deployment of the Workspaces console within the same subscription (also requires network connectivity from Workspaces -> Session Hosts).

Remote Assistance​

Allows launching three types of remote assistance:

  • Interactive: requires user consent to view and take control of their session.
  • Unattended: allows administrative access to server or self-service type devices that do not necessarily have a user on the other side of the screen.
  • Dynamic: allows an operator to act on a device regardless of whether the user has an active session at that moment.
info

On multi-session devices, dynamic remote assistance will only work if there is a single concurrent remote assistance session on the device.

Machine type​

Allows defining the device type for the selected devices, so they can be organized in different console views. Available options:

  • Workspace: type of physical device used by a user. It is visible in the Workspaces section.
  • Workspace (AVD Session Host): type of virtual device hosted in Azure Virtual Desktop used by a user. It is visible in the Workspaces section.
  • Server: type of physical or virtual device that serves multiple users within the organization or its infrastructure. It is visible in the Servers section.
  • Hidden: allows hiding a device from all lists.

Notifications​

Allows sending notifications to the selected devices. These can be pop-up notifications or those that reserve part of the screen.

Change report group​

This option allows changing the selected devices' report group. When the change is made, the destination report group's configuration will be applied, which includes:

  • Remote Assistance configuration
  • Users of the organization with access and/or visibility
  • Associated patch policy

If the user making the change of the report group on the devices has access to more than one organization, they will also be able to "move" the devices to a report group of another organization.