• Flexxible Remote Assistance (FRA) on Portal. Remote assistance can now be executed directly from Portal, both in the Workspaces view and in Sessions.

  Additionally, two new features are included:

  • Simplified Security. Reduces the time needed to initiate a remote support session by between 50% and 85%, speeding up support work.
  • Silent unattended FRA. Allows remote assistance to be carried out without displaying on screen that the operation is underway.

• Flexxible API Gen 2. The new version of the Flexxible API has been released, available in preview mode.

  This new generation is designed to offer:

  • A more consistent and easy-to-integrate interface.
  • Better security standards.
  • Greater scalability
  • Alignment with current integration needs.

• Enabled Tenants

  Organizations can now enable AI-created reports for their sub-organizations to use.

• Applications installed in the workspaces groups.

  The ability to view the list of applications installed on devices belonging to a group of workspaces has been added.

  This improvement allows you to view the name, version, and number of devices where the application is installed.

• Error management when connecting to IoT Hub optimized to reduce connection-related failures and improve diagnostic capabilities.
• New setting to limit the maximum number of rows exported to Excel, preventing excessively large exports and reducing memory usage.
• The Ctrl + Alt + Del combination is available for attended remote support in Simplified mode.
• AutoUpdate of FlexxAgent activated on Linux and macOS to keep agents updated automatically.
• Added a new Analyzer region (west-eu-04) to enhance capacity and reduce latency for clients in Western Europe.
• Enhanced detection of dynamic sessions to better identify and classify session types.
• Performance optimization of agent message processing over microservices executions, reducing latency and processing load.
• Flexxible Remote Assistance now supports password files with the .FLXRA extension to simplify credential management in sessions.
• Flexxible Tools have been incorporated into the workflows of unattended remote support sessions, allowing technicians to access tools during these sessions.

• Wake on LAN (WoL) scheduling corrected on intermediate devices to ensure tasks execute as expected.
• Resolved an issue where Flexxible Tools failed when remote support was initiated from Portal.
• WoL tasks registered VDIWorkerDesktopOperationsService as the owner instead of the user executing the action; ownership is now recorded correctly.
• Duplicate flow execution tasks are no longer created during their execution.
• FlexxAgent parameter changes are now saved immediately, instead of waiting for complete build message processing, reducing configuration latency.
• Analyzer:
  • Focus time values reported above expected thresholds (well above 300 seconds) are corrected to prevent inflated metrics.
  • AFK (away-from-keyboard) values reported over 300 seconds are corrected to avoid misleading inactivity reports.
  • EUM (End-User Monitoring) executions could expire on devices with proxy but no internet access due to lack of certificate validation; this timeout issue has been corrected.
• Corrected an error in the service bus creation script that previously caused failures during provisioning.
• Load optimization of InstalledApps to enhance performance and reduce loading times in large inventories.
• The alert Machines whose FlexxAgent was automatically repaired now identifies which machine is affected, allowing operators to act on the correct host.
• Remote support results are now reported to Portal more rapidly to improve visibility of session results.
• Resolved an issue where the remote support popup message didn't indicate a second operator connection in unattended mode; the message now reflects multiple operators.
• When two Anydesk sessions connected to the same session, only the notification of the first technician was displayed; now the system indicates multiple technicians connected.

• Scheduling in a workspace group. Allows configuring recurring actions on the workspace group, facilitating the execution of periodic tasks within a single schedule.

• Search for sessions and devices. It is now possible to quickly locate sessions or devices using the Ctrl + K shortcut, enhancing navigation speed and operational efficiency in the Portal.

• License expiration control. Allows configuring automatic email notifications when a license is about to expire.

• Deletion of individual devices. The option to delete devices directly from the Workspaces view table has been added.

• New session view in Portal. Allows real-time monitoring of active sessions on managed devices, facilitating support and real-time incident detection.

• Agent logs in the workspace detail view. Available on devices with FlexxAgent Cross-Platform installed, it allows consulting logs generated by the agent directly from the Portal.

• Create with AI - Reports. Enhances the user experience in generating reports using AI.

🚀 New Features

• DaaS. New unified management capability for virtual environments enabling administration of virtual machines and desktops, catalogs, delivery groups, sessions, and templates from a single control center. Facilitates monitoring of global status, resource optimization, and execution of operational tasks, reducing the complexity of managing this type of infrastructure.

• Webhooks. Allows platform-generated events to be integrated with external systems through configurable HTTP notifications. Each event can trigger automatic actions in third-party tools, enabling advanced automation scenarios.

• Create with AI - Reports. Generate custom reports from natural language requests. AI interprets the query, analyzes the data, and returns results in table format with the possibility to:

  • Refine queries through additional requests
  • Export to CSV
  • Save as reusable report
  • Schedule automated runs
  • Send results by email

🔨 Improvements

• New tab Workspace Groups in the device detail view to identify its organizational membership.

• From Alert Configuration you can now:

  • Edit the severity level of an alert.
  • Exclude alerts from Workspace Reliability Index (WRI) calculation.
  • Assign a minimum threshold of 60 minutes for logging event activation.

• Mass device removal is allowed from device removal.

• Possibility of hiding marketplace visibility from sub-organizations.

🔨 Improvements

• Displaying the host FQDN during microservices execution to enhance traceability.
• New column Free system disk in the devices list.
• Greater clarity in device deletion task text, making the action and origin explicit.
• Automatic error logging when attempting to run an unregistered microservice in Workspaces to facilitate diagnosis.
• Viewing the execution window of final user microservices.
• Jobs created from flows configured as Detection only are no longer marked as system jobs, improving their classification.
• Export limit to Excel of 10,000 records to improve platform stability.
• End-user microservices execution window.

This version includes an improvement in stability and state consistency, highlighting:

• Wake on LAN (WoL) scheduling jobs now send to Portal with the correct tenant property for the workspace group.
• Installation of FlexxAgent on versions above the allowed upper limit is prevented.
• Corrected Flexxible Remote Assistance operator behavior that incorrectly marked some reopened dynamic sessions as attended and prevented reconnection.
• Corrected reporting errors in session microservices jobs.
• Resolved an error in dashboards view: Object reference not set to an instance of an object6.
• Corrected an error when opening server and VCC role details caused by an incorrect path in the ComplianceResult property.
• Corrected the agent's first send totals calculation, which could reference an incorrect device.
• Re-enabled Disconnect and Logoff actions from Portal to work correctly.
• Prevented overwriting all custom fields when a microservice updated only a subset of them.
• Mitigated potential CSV injection in exported data through prior value sanitization.
• Reduced delays in Wake on LAN (WoL) retries when using multiple intermediate devices.
• Corrected startup behavior in environments with different time zones to ensure proper scheduling and state.
• Flow messages use the language configured by the user.
• Corrected incorrect switch to not-reporting status for devices powered off the next day.
• Resolved empty log messages generated by compliance checks to ensure meaningful information in logs.
• Ensured correct order of events by ensuring OperationsAudit receives the job creation message before the device creation notification.
• Corrected cases where a Wake on LAN (WoL) job ended in Error, but the final device status was displayed as On.
• WoL scheduling now displays the intermediate device configured from the workspace or reporting group.
• Handled Wake on LAN (WoL) scheduling cases where no intermediate device is found to prevent unexpected failures.
• Ensured correct status update of associated devices from in progress to completed when jobs finish correctly.
• Corrected the visibility of the Accept button in the notification bar when the message exceeds the screen width.
• Corrected titles of jobs for user flows and microservices executed by the universal agent.
• Jobs that automatically change reporting groups now correctly update device status upon completion.
• PatchOS jobs are now visible for the selected tenant and correctly displayed in Portal.
• Resolved an object reference error when forcing compliance checks.
• Scheduled microservices originated from Flows now include the target device in the created job.
• Normalized all date/time fields to UTC across the platform to ensure timestamp consistency (not limited to emittedAt).
• Corrected compliance filter to return accurate results.
• Scheduled jobs for flows and microservices now include an Operation Name when created for future execution.
• Restored correct management of Event Hub connection string for integrations with FXXOne.
• Reduced time needed to disable the alert Multiple errors in event log.
• Corrected Select all behavior to meet user expectations.
• Corrected marking devices as completed in restart and forced restart jobs when they finish successfully.
• Managed absence of Chrome executable to prevent unhandled System.IO.FileNotFoundException errors.
• Improved FlexxAgent autostart to tolerate longer initialization times and prevent failures when startup is delayed.
• The taskstatus API endpoint now returns expected fields even in jobs that finish with errors.
• The job Install Intel EMA agent now correctly reports installation failures instead of ending as Complete when the agent is not installed.
• Notification dates are now normalized and consistently displayed across the platform.
• Restored the visibility of the owner field in the job list.

🚀 New Features

• SAML Authentication. Full support has been added to configure authentication via SAML, a single sign-on (SSO) technology that allows organizations to integrate their corporate identity manager with the Flexxible platform and delegate the login process. This feature includes the verification of organizational domains, the creation and management of SSO connections from Portal. With this feature, users of associated domains can easily authenticate using their corporate credentials, and administrators have the option to configure SCIM provisioning.

• New Operations section. A new section dedicated to Operations management has been added, providing a more complete and detailed view of all actions performed on the organization’s devices. Includes filters, improved status information, and greater detail per task. Additionally, scheduled Wake on LAN operations are incorporated, showing relevant information about scheduled remote startups, for more efficient monitoring and management.

🔨 Improvements

• Microservice Execution Notifications. The option has been added to notify the end user when a microservice starts and finishes its execution. Administrators can configure custom messages for the start and completion (successful or error), which will be shown to the user via notifications in the Windows bar.

• Default Reporting Group. The ability to define the reporting group that will be used by default to download FlexxAgent in the organization is incorporated.

• Description Field in Reporting Groups. It is now possible to add a description to the reporting groups, facilitating their identification and management.

• Full visibility of events in Audit. The Audit section is expanded to show all events related to actions that a user can view and manage in the Portal. Previously only events of certain entities were recorded.

• Devices for Wake on LAN (WoL) in report groups. Allows defining up to three devices for automatic wake-up execution via Wake on LAN (WoL) in selected report groups, improving the flexibility and reliability of this functionality.

• The sending of duplicate OperationsAuditUpdate messages during bulk operations has been corrected, avoiding the generation of repeated audit entries.
• Fixed a null reference error (Object reference not set to an instance of an object) that occurred when requesting pending patches, preventing information retrieval in some cases.
• Improved notification of jobs that expire due to timeout, ensuring their status is correctly reported in Portal.
• Fixed an issue where some flows were received with the microservice OperationName instead of the expected operation identifier, avoiding incorrect labeling of operations.
• Fixed a behavior where certain flows arrived with OperationName set as system, improving correct operation classification in Portal.
• Fixed the sending of Wake on LAN operation completion events to Portal, preventing jobs from indefinitely remaining in In Progress status.
• Corrected errors in the sending of operations to Portal, improving delivery and telemetry.
• Improved the individual execution of microservices in certain scenarios, ensuring their correct execution.
• Fixed an issue that prevented some users from viewing the Flexxible Remote Assistance menu, restoring access to support functionalities.

🚀 New functionality

• Audit. Portal has incorporated the ability to log all actions of creation, modification, or deletion performed by users on currently auditable Portal entities: User, User Configuration, and Tenant.

🔨 Improvements

• Diagnosis. From a device's detail view, you can see the analysis of resource consumption (CPU, RAM, GPU, Network, and Disk), based on application usage and system processes during a user's session.

  This feature allows you to select the user, date range, and view an interactive chart with details per time period.

• Delete a microservice. Allows deletion of archived microservices, provided it is not active on any tenant and not assigned to any flow.

• Fishing pattern field. You can now define the device attribute on which the regular expression defined in the search pattern will be applied: Full Name, Description, OU, and Current Subnet.

• Simultaneous flow request processing is supported to improve performance and responsiveness.

🔨 Improvements

• Flexxible Remote Assistance

  • Connection detection. The operation of the remote support job log has been enhanced to accurately reflect the actual activity of the operators. Previously, a job was completed when the link to download the .flxra file appeared on the operator's screen. or .exe.

    Now, the system detects and records all relevant information in the job details, including the circumstances of job closure and reconnection.

  • Sensitive data protection. In unattended remote assistance, operator sensitive information (like photo and username) is hidden to protect privacy.

• Compatibility of popup notifications with Windows Home editions has been added.

• Performance optimization when filtering by workspace groups with a large number of items.

• Improved sub-organization management for workspace groups, simplifying multi-client workflows.

• Increased reliability of job submissions from Workspaces to Portal.

• The API timeout has been increased to reduce errors in environments with very large datasets.

• The Force update custom fields action is now processed in the backend to avoid client-side timeouts and improve reliability.

• The flexxibleMID field has been added to the crowstrikedetections API endpoint to provide additional context in detections.

• An EDR field has been added to the device API endpoint to expose the endpoint protection status.

• Jobs initiated via the API now display the API access name in the job details, improving the traceability of automated actions.

• When a connection error with Service Bus occurs, the error message now suggests checking to ensure the device clock is correct, aiding in diagnosing time sync issues.

• Flows and microservices run by FlexxAgent Universal are now logged as jobs in Workspaces for consistent operational visibility.

• The API and Swagger documentation has been improved to provide clearer guidance for developers.

🔨 Improvement

• Avoid showing the user the agent configuration window when an internal error occurs at startup.

• The error The parameter is incorrect in attended remote assistance flows has been resolved.

• The Select all action in paginated or filtered tables now works correctly when using complex fields as filters.

• Applying a workspace group filter along with equality conditions in complex fields no longer results in failures or leaves jobs in a Pending state.

• Notifications are now sent in batches of 500 devices, and subsequent batches are correctly initialized for processing.

• The Force update custom fields job no longer blocks when there is no microservice configured for CustomFields.

• Running get pending patches or get installed patches no longer causes the web interface to become unresponsive.

• Device domains now appear correctly in the table for assignment to tenants.

• CrowdStrike is now appropriately detected as an antivirus/EDR product.

• The antivirus details view no longer shows duplicate entries for detected products.

• Running a System type microservice no longer produces the error Object reference not set to an instance of an object.

• Popup messages in sessions work correctly when pagination is applied.

• The job execution details for microservices now correctly show the time log instead of incorrect UTC hours.

• The Auth0 info field was removed from the Workspaces connection log table to avoid unnecessary data exposure.

• The BIOS version field now reports the correct value.

• Pending patch counts have been corrected so that the number of missing patches matches the actual status.

• The Save button no longer erroneously appears in the connection log detail view.

• The UnitOfWork column no longer appears where it does not belong in connection log lists in Workspaces.

• The unexpected error when requesting a Flexxible Remote Assistance session that previously returned An unexpected error occurred has been resolved.

• The report group listing has been corrected to show the appropriate fields and values.

• Build version numbers displayed for Windows 10 / Windows Server 2016 or later have been corrected.

• The Total login duration field in the session detail pivot table in Workspaces no longer shows random decimal values.

• The Uncategorized category for microservices is now translated correctly in Workspaces when changing the default language.

• The listing of workspace groups now remains correctly sorted after saving.

• Text search now works for microservices created from Portal.

• Server shutdown operations now complete correctly.

• Connection logs without an associated session are now deleted as expected, preventing the accumulation of obsolete information.

• Forcing the update of custom fields after selecting a set of devices now generates a job correctly.

• Agents that were not reporting their capabilities are now correctly recognized, allowing actions to be executed on them.

• The error Nullable object must have a value when attempting to disconnect multiple sessions has been resolved.

• Differential reports from FlexxAgent are correctly sent to Workspaces again, preventing unnecessary bandwidth usage.

• WoL job execution details now appropriately show the time log instead of incorrect UTC hours.

• The WoL process no longer marks devices as pending to turn on when they are already on.

• Threads for CreateUserNotificationRecipient and SendNotification no longer remain active continuously.

• The method InsertUpdateCrowdStrikeDetection no longer throws the error Object reference not set to an instance of an object when the tenant has CrowdStrike alerts not linked to PCs/devices.

• PCR7 configuration is no longer reported as Binding possible on devices without TPM.

• The agent now correctly reports the operating system version.

• A null reference error in the compliance component that could generate exceptions under certain conditions has been resolved.

• Errors related to sending operations to Flexxible have been fixed, including:

  • Session log messages in mass sessions (disconnect, log off, etc.) are now assigned only to one device.
  • Automatic OS update actions now appear with OperationName or RemoteOperationExecute.
  • When executing a microservice via the API, workspaceIds are now assigned correctly.
  • Operation UpsertWorkspaceGroup.

🚀 New functionality​

• More information on devices with multiple antivirus installed. In the Security tab of a device’s detail view in the Workspaces module, a new field showing additional information appears when more than one antivirus is installed, helping identify and prevent conflicts between security solutions. These data are also available as a column in the views of Workspaces and Servers.

🔨 Improvements​

• Predefined categories in microservices. Allow defining classification categories for microservices. This helps maintain consistency and avoid the creation of random or duplicate categories.

• Reorganized Portal menu. The Information, Products, and Modules sections are now found in Portal -> Settings -> Organization, within the tabs: General, Products, and Modules.

• Clone microservices in sub-organizations. Sub-organizations have the option to clone the microservices created in their environment to the main organization.

• Improved flows

  • New format. A left sidebar menu has been added to facilitate access to all functionalities.

  • New cooldown minimum time. The minimum value has increased from 1 to 10 minutes, providing greater control and stability in flow execution.

• Static workspaces groups without agent. Static workspaces groups can now include devices that do not have FlexxAgent active.

• Filter optimization. Filters by workspaces groups and installed applications in the workspaces module have been improved for more agile use.

• CrowdStrike

  Transition to Alerts. The integration has been adapted to changes in the CrowdStrike API, using the Alerts endpoint instead of Detections, which is now obsolete.

  Better performance. Threat detection collection is now 40% faster. And they are collected completely and without delay, even with a very high volume of logs.

  Greater data consistency. The displayname field in detections now always contains valid information, preventing it from appearing empty.

• Optimized searches

  • In the Event Log list of the Workspaces module, searches and filters are faster and more efficient.
  • In the Jobs section of the same module, record query performance has been improved.

• API improvements. Documentation now includes details of the fields returned by each endpoint. Additionally, inconsistencies were fixed where numeric fields returned "" (empty string) instead of null when no values were available.

• DeviceManagerEntries API endpoint fixes for startswith/endswith functions.

• Stricter parameter validation in API. Previously, if an API call included a non-existent parameter, the system ignored it and executed the query, this could cause issues (e. g., writing filer instead of filter). Invalid parameters are now validated correctly, returning a 40X error instead of unexpected results.

• Status updates for scheduled shutdown jobs. Previously, jobs were marked as Completed with errors when some machines were already shut down, causing confusion. Now the job ends as Completed.

• Status updates for Wake on LAN jobs. Previously, jobs were marked as Completed with errors when some machines were already shut down, causing confusion. Now the job ends as Completed.

• Bulk support for pop-up, disconnect, log off, and force log off actions. Multiple actions are now grouped into a single bulk job, simplifying execution at scale.

✅ Bug fixes​

• Fixed an issue where alert thresholds remained linked to the former tenant after a change.

• Fixed the ability to add networks from other tenants to Locations. There is now a restriction preventing cross-assignments between tenants.

• Fixed an issue that prevented marking notifications as attended on devices outside the domain.

• Resolved a security vulnerability in notifications. If a notification was sent with JavaScript code, it could execute when accessing the Workspaces menu after expiring. The risk has already been eliminated.

• Fixed a translation error when removing messaging services.

• Fixed an issue where workspace group updates included null elements.

• Fixed an incorrect state in remote assistance jobs when the screen closed before receiving the AnyDesk ID.

• Optimized operation execution with overall performance and stability improvements.

• Fixed an error that automatically changed the report group with the same title as another modified by a user, making differentiation difficult.

• Fixed the ReportingGroup endpoint, which did not correctly apply groupby/aggregate.

• Fixed an issue in the notification detail view on a device, which incorrectly opened navigation.

• Fixed inconsistency in public IP information between different machine views.