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Version: 24.5

Workspaces

From the Workspaces list view, you can access the list of devices that make up the organization. This allows you to organize, filter, search, and send operations to the devices.

Workspaces

Filtering​

The information displayed on the screen can be customized by adding or removing information columns using the Column chooser and saving the filters used for future queries in the user profile.

Header Filtering Options​

At the top of the screen, tools and icons for each attribute are concentrated, allowing you to filter the list based on the following criteria:

  • Filtering by device technology:
    • Device type: Physical or Virtual
    • Session broker used: Citrix, RDP, or Unknown
    • Hypervisor: Hyper-V, Nutanix, vSphere, Physical, or Unknown
  • Filtering by device status:
    • The device has active notifications.
    • The device is off.
    • The device is in an unknown state for the broker.
    • The device is in an OK state.

Once a device is selected, or through multiple selection, the Operations button provides access to perform various tasks on the devices such as Power and connection actions or send Notifications to users. You can consult the details of these functionalities in the Available Actions section.

In My Filters there are also additional filtering options that allow selecting devices according to the applications installed on them.

List Filtering Options​

Filtering options for the list view are available in Filtering options for the list

Filter management​

Filters created using the interface options can be saved as user filters and are located along with predefined filters in the My filters option

Microservice Execution​

From the button >- it is possible to execute any of the microservices enabled for the organization that have System as the configured context, this allows the execution of the microservices with administrative permissions on the devices. The actions of enabling, creating, modifying, or deleting microservices are carried out from the Portal.

Available operations​

Depending on the list view from which the Operations button is activated (list view or detail view), access will be given to different actions.

operations

Operations from the list view​

From the general view of Workspaces, in the Workspaces module, the following operations can be performed on the filtered devices.

Power and connectivity actions​

Groups actions that allow:

  • Power on: only available for devices with an associated broker.
  • Power off the device.
  • Restart the device.
  • Force power off: only available for devices with an associated broker.
  • Force restart: only available for devices with an associated broker.
  • Power on (Wake On LAN): only available for physical devices that are compatible and configured to support remote power on via Wake On LAN.
  • Log off the user.
  • Force user logoff.
  • Disconnect the user session.

FlexxAgent​

Allows updating the agent on the selected devices to the latest available version.

Maintenance (drain mode)​

Only available for devices with an associated broker, allows configuring maintenance mode (Citrix) or Drain (AVD), which prevents new user logins on configured hosts.

Update the workspace information​

Allows forcing the update of the selected devices' data on demand, without waiting for the periodic refresh.

Enforce compliance​

Forces immediate evaluation of regulatory compliance, allows evaluating compliance on the device after making necessary corrections, without waiting for the refresh time configured in the policy settings.

Force update of custom fields​

Forces the retrieval of custom fields configured in settings. This option allows on-demand updating, without waiting for the refresh configured in settings.

Remote administration​

Allows executing Microsoft remote connection, delivering a .rdp or .rdg file. This option is only available for environments connected to Azure Virtual Desktop subscriptions and with the Workspaces console deployed within the same subscription (also requires network-level connectivity Workspaces->Session Hosts).

Remote Assistance​

Allows launching remote assistance for users in interactive mode, which requires user consent to view and take control of their session or execute remote assistance in unattended mode, which allows administrative access to server-type or self-service devices that do not necessarily have a user on the other side of the screen.

Machine type​

Allows defining the device type for the selected device or devices, so that they can be organized in different console views. The available options are:

  • Workspace: This is the type of physical device used by a user. It is visible in the Workspaces section.
  • Workspace (AVD Session Host): This is the type of virtual device hosted in Azure Virtual Desktop used by a user. It is visible in the Workspaces section.
  • Server: This is the type of physical or virtual device that serves multiple users of the organization or its infrastructure. It is visible in the Servers section.
  • Hidden: Allows hiding a device from all listings.

Notifications​

Allows sending notifications to the selected devices, which can be either pop-up notifications or those that reserve a screen area.

Change report group​

This option allows changing the selected devices from the report group; when making the change, the target report group's configuration will be applied, which includes:

  • Remote assistance configuration.
  • Organization users with access and/or visibility.
  • Associated patch policy.

If the user changing the reporting group on the devices has access to more than one organization, they can also "move" the devices to a reporting group of another organization.