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Version: 24.5

Detail view

By clicking on a record in the list of workspaces, you access the device details. The interface is structured into four sections:

wksdetailup

tabs

Available actions​

From the device detail view, it is possible to perform the same actions for the active device as in the list view. This includes:

  • Microservices execution.
  • The actions included in the Operations button.

Microservice Execution​

From the >- button, it is possible to run any microservices enabled for the organization that have System as the configured context. This allows the execution of microservices with administrative permissions on the devices. The actions of enabling, creating, modifying, or deleting microservices are carried out from the Portal.

Operations​

By clicking on an item in the list view, you access the device detail view. From here, you can also execute the same Operations as in the list view, in addition to the Edit and Session Analyzer Trace Log operations.

Edit​

This operation allows the user to assign an identification code to a workspace. It is a very useful feature to differentiate the device in specific processes, such as an inventory, for example. To access this option, click on Operations -> Edit -> Code. The Description section allows detailing what the assigned code refers to.

operation-edit

edit

When the code and description are defined, they will be visible in the general information block of the device.

Session Analyzer Tracking Log​

The FlexxAgent Analyzer logs can be configured to include or exclude information by levels of criticality. From Operations -> Session Analyzer tracking log you can manage the log level change for FlexxAgent Analyzer.

operation-session-analyzer

General​

The general information block of the device contains:

  • Name: Device hostname.
  • Status: Power status (on-off).
  • FlexxAgent Version: FlexxClient version number.
  • FlexxAgent Status: FlexxAgent running status (running - stopped).
  • Date of last FlexxAgent report: Date of the last report received from FlexxAgent on the device.
  • Connection Type: Type of connection used by the device (ethernet - wireless).
  • Subnet: Network addressing.
  • MAC Address: MAC identifier.
  • Network changes: Indicates if the device has recently changed its network configuration.
  • Number of sessions on the device: Number of user sessions established on the device in Connected or Disconnected status.
  • Last user: Last user connected to the device in domain\account format.
  • Connected from: When the selected device is a VDI or similar, shows the name of the endpoint from which the virtual device is accessed.
  • Connection time: Connection date.
  • Domain: Domain to which the device belongs.
  • OU: Organizational unit of the domain where the device's account resides.

Extended​

The extended information block of the device contains:

  • RAM: Total amount of RAM.
  • Cores: Number of processor cores.
  • IP Address: Device's IP address.
  • OS: Operating system.
  • Operating system: Version of the operating system.
  • OS Build: Operating system build number.
  • Uptime: The time the workspace has been running since it was last started or rebooted. It is important to note that if quick start (fastboot) is enabled, the workspace is only turned off when it is restarted.
  • Idle time: The time elapsed since the last input event was received in the user session. Shows 0 if the user is effectively using any input device connected to the workspace.
  • Last Windows update: Date of last patch application.
  • Duration of the last boot: Duration of the boot of the last startup.
  • Pending restart: Determines if the device has a pending restart to apply updates.

Tabs​

The tabs at the bottom show grouped specific information. The following are included:

Sessions​

This tab offers a list view for the user sessions established on the device, which can be active or inactive (disconnected user). tabsesion

Performance​

This tab groups graphs of the main performance counters for the last two hours. tabperformance Graphs are included for:

  • CPU: Percentage of processor usage.
  • Memory: Amount of memory used and available.
  • Bandwidth usage: Amount of incoming and outgoing traffic.
  • UID: User input delay, it refers to the time lapse between when a user performs an action, such as clicking a mouse button or pressing a key, and when the corresponding response is displayed on the screen or executed.
  • Connection signal: When the device connects using some wireless method, percentage of signal reception.

At the top of the tab, a link allows direct access to the diagnostic view for the active device in Analyzer.

Jobs​

tabjob All actions performed from Workspaces on one or more devices are audited in the job queue. This tab allows you to check the jobs performed for the active device, without the need to go to the jobs section.

Alerts​

tabalert This tab displays a list of all active alerts, if any, for the active device. When a device has an active alert, a message is additionally displayed at the top of the screen. header-alert

Event Log​

tabevent This tab presents information about the log events present on the device, by default filtering errors and showing only those errors with Error or Critical severity obtained from the device at 10-minute intervals.

Through the options available in the settings, the sampling time can be modified or specific events can be included through their ID.

Connection Log​

tabconex This tab contains information about connections to the device; that is, each time a user starts or reconnects a disconnected session.

The session end date is only reported for disconnected or closed sessions. While the session remains active, the session end date will remain empty.

Windows Services​

W-Services This tab allows viewing the status of services and executing start, restart, or stop operations of Windows services.

Disks​

disks This tab offers a list view with all the partitions present on all disks identified in the system, as well as statistics on their capacity and occupancy levels.

Boot History​

tabs This tab allows viewing a graph of historical records of the time taken in the booting (boot) of the device.

Notifications​

tabnotifcation Allows you to see if the device has any active notifications and its configuration. When there are active notifications, a warning is additionally displayed at the top of the page.

Security​

FlexxAgent will detect if a device has Crowdstrike Falcon installed and display the information in the EDR tab of the device detail view. There you can check the installed version, the correct or incorrect execution status, as well as the CPU and memory resource usage.

EDRtab

If you also want to capture detections to display them in Workspaces, you must configure the API access data to the Crowdstrike Falcon instance in the CrowdStrike section of Level 3 -> Messaging service (IoT Hub).

Conformity​

comptab Allows you to view the status of the compliance policy configured for the active device. In the available actions at the top, by accessing the Operations button, there is the Enforce compliance action to update this field on demand.

Group Policy (GPO)​

tabgpo This tab shows information about the group policies applied to the active device. Allows you to view the names of the policies as well as the check time.

PnP Devices​

This tab allows you to see at the top the PnP devices that are in an error state, which may be due to hardware or driver malfunction or incorrect device or driver configuration. pnp At the bottom of the tab, all PnP events are logged. Each time a peripheral device is connected or disconnected, a record is generated in this table with the device information.