Linux

The Linux agent allows the inclusion of devices with this operating system in the service consoles, enabling support teams to have complete visibility of all devices in use within the organization.

Linux support includes distributions like Fedora, Debian, and its derivative, Ubuntu. Both physical and virtual devices on VMware as a hypervisor and VDIs published with Citrix as a broker are supported.

FlexxAgent is composed of a process of the same name, which runs at the system level and obtains all device information: its consumption metrics, performance, and all information visible in the consoles related to the device.

FlexxAgent-Session initiates an instance for each user session on the device. It gathers information about the session, such as the applications in use and their consumption, system resource usage by the session, and session delivery times.

Supported versions

FlexxAgent supports the following distributions and versions:

• Fedora 37 or later
• Debian/GNU Linux 11 (bullseye) or later
• Ubuntu 22.04, 24.04

More distributions are regularly validated.

To include a distribution in the list of supported distributions, please contact Flexxible.

Requirements

Before installing, updating all system packages is recommended. The necessary components will be installed, depending on the distribution.

Package dependencies for Fedora and Debian:

• dmidecode
• imvirt
• systemd

Limitations

Certain functionalities are unavailable for Linux, such as remote assistance, user microservices, flow execution, the collection of plug-and-play peripheral data, and proxy use.

The on-demand execution of microservices from Workspaces supports Bash as a scripting language.

Proxy Configuration

FlexxAgent for Linux supports communication through authenticated and unauthenticated proxies. The proxy information must be provided to Flexxible to include it in the configuration file mentioned in the next point.

Required data:

• For unauthenticated proxy, it will be necessary to provide URL and Port.
• For authenticated proxies, User and Password must be added to the above.

Download and installation

To install FlexxAgent, you must run the installation script using a preset configuration file.

Installation Scripts

Path to download the installation script on Ubuntu/Debian:

https://update.workspaces.flexxible.com/agents/FlexxAgent/latest/debian/x64/flexxagent-install.sh

Path to download the installation script on Fedora:

https://update.workspaces.flexxible.com/agents/FlexxAgent/latest/fedora/x64/flexxagent-install.sh

FlexxAgent downloads its latest version when the script is executed before installation.

The configuration file is required for the installation. It can be obtained by contacting Flexxible.

Installation steps

1. Download the installer from the URL.
2. Grant permissions to the script.

   sudo chmod +x ./flexxagent-install.sh

3. Run the script.

   sudo ./flexxagent-install.sh -c [configuration file]

4. Clean the files used.

Installation script parameters

Parameter	Caption
-v,--version <VERSION>	Use a specific version, by default latest.
-d,--distro <DISTRO>	The script automatically detects the DISTRO in use on the system it is running on. This parameter helps force the FlexxAgent version installation for a specific DISTRO when working with derived or similar distros.
--verbose,-Verbose	Displays diagnostic information.
-c,--config <CONFFILE>	Applies the configuration from a configuration file by default, settings.conf.
-o, --offline	Installs FlexxAgent from a given package file, instead of downloading it. Please check the Offline installation section for more details.
-?,--?,-h,--help,-Help	Shows help.

Examples

Install FlexxAgent with the configuration file:

flexxagent-install.sh [-c|--config <path/file.conf>]

Install a specific version of FlexxAgent:

flexxagent-install.sh [-v|--version <VERSION>]

Force the FlexxAgent installation for a specific distribution:

flexxagent-install.sh [-d|--distro <DISTRO>]

Access the help:

flexxagent-install.sh -h|-?|--help

Offline installation

Offline installation is available if there is some networking restriction in your environment. To perform an offline installation, please ask your contact at Flexxible how to obtain the package and installer for your distribution.

Installation packages provided according to the distribution

Debian: flexxagent.deb

Fedora: flexxagent.rpm

Offline installation steps

1. Place the FlexxAgent package file, the configuration file, and the installation script in the same folder.

2. Grant permissions to the script:

sudo chmod +x ./flexxagent-install.sh

3. Run the script with the -o or --offline parameter and indicating the name of the package file to install:

sudo ./flexxagent-install.sh -c [archivo de configuración] -o [paquete de Flexxagent]

4. Clean the files used.

Uninstall

The uninstallation script can be downloaded from

https://update.workspaces.flexxible.com/agents/Linux/FlexxAgent/latest/flexxagent-uninstall.sh

Steps for uninstallation:

1. Download the uninstaller from the URL.

2. Grant permissions to the script.

   sudo chmod +x ./flexxagent-uninstall.sh

3. Run the script.

   sudo ./flexxagent-uninstall.sh

4. Clean the files used.

Uninstallation script parameters

Parameter	Caption
-d,--distro <DISTRO>	The script automatically detects the DISTRO in use on the system it is running on. This parameter helps force the FlexxAgent version uninstallation for a specific DISTRO when working with derived or similar distros.
-c,--cleanup <VERSION>	Cleans configurations and logs; default is false.
-?,--?,-h,--help,-Help	Shows help.

Examples

Uninstall and clean up configurations and logs:

flexxagent-uninstall.sh [-c|--cleanup]

Force the uninstallation for a DISTRO:

flexxagent-uninstall.sh [-d|--distro <DISTRO>]

Access the help:

sudo ./flexxagent-uninstall.sh --help

Update

There are two ways to update FlexxAgent to its latest version:

• From Workspaces, select the device and perform: Operations -> FlexxAgent -> Update to the latest version.
• Re-running the installation script to download and install the latest version.

Logs

FlexxAgent can generate two types of logs:

• FlexxAgent log (system): located in the /var/log/flexx/ folder
• FlexxAgent Session log (user session): located in the /home/[user]/.config/flexx/logs/ folder

Information obtained from the device

FlexxAgent collects data locally from the device and sends it to the service consoles.

General information

• Name: device name
• Device Status: the device's power state, it can be On, Off, or Not reporting.
• FlexxAgent Version: version number of FlexxAgent installed on the device
• FlexxAgent Status: Running or Stopped
• Last FlexxAgent report: date and time of the last FlexxAgent report on the device. This date might not be recent if the FlexxAgent service is stopped or the device is off.
• Connection type: indicates whether the device is connected by Wi-Fi, Mobile network, Ethernet, or Unknown.
• Network: device network addressing and public IP for internet access. These networks are created automatically when more than four devices are connected to the same network.
• Network signal: reception percentage
• Subnet: device's network addressing
• MAC Address: unique identifier of the device's network card
• Wireless network: network name
• Connection Signal: signal reception percentage when the device connects via a wireless method.
• Network changed: date and time of the last network change
• Sessions: number of user sessions on the device
• Last User: last user connected to the device in domain\account format
• Connected from: when the selected device is a VDI or similar, it shows the name of the device from which the virtual device is accessed.
• Connection time: session start date and time
• Code: this field lets users identify the workspace with a personal code. This code must be manually filled in individually using the Edit option in the Operations menu of the workspace details.
• Description: allows the user to identify the device with a personal description. This field must be assigned manually and individually using the Edit option in the Operations menu of the device details.

Extended Info

• RAM: total available RAM capacity
• Cores: number of processor cores
• IP address: device IP address on the local network
• OS: type of operating system
• Operating system: operating system version
• Region: obtained using the public IP. It might not be accurate if connected to a corporate network or using a VPN.
• Broker type: if detected, shows the broker in use.
• Delivery Group: for VDIs, shows the delivery group to which the device belongs.
• Subscription: if detected, subscription in use for Citrix Cloud, Azure, etc.
• Hypervisor: if virtualization is detected, shows the hypervisor in use.
• Session Analyzer: indicates whether or not it is configured to launch Session Analyzer in all the user sessions.
• Session Analyzer version: Session Analyzer version number
• Report group: report group to which the device belongs

Information in tabs

FlexxAgent groups information about the following aspects of the device:

Sessions

Displays a table with the log of user sessions established on the device and timely information about the session type, connection status, or start date.

Performance

Displays charts of the main performance counters of the device, based on data collected during the last two hours. The following are included:

• CPU: processor usage percentage
• Memory: amount of memory used and available
• Bandwidth Usage: amount of incoming and outgoing traffic

At the top, a link allows access to the Analyzer module.

Jobs

All actions performed from the Workspaces module on one or more devices are audited in the Jobs queue. This tab allows you to check the work done for the active device.

Alert

Presents a table with the list of all active alerts on the device. When an alert is logged, a notice is displayed at the top of the page.

Connection log

Presents a list of the connections established with the device, including each instance where a user logs in or reconnects a previously disconnected session.

The session end date is recorded only for sessions that have been disconnected or closed. While the session remains active, this field will remain empty.

Disks

Displays a list of all partitions present on the disks identified in the system, as well as statistics of their capacity and occupancy levels.

Notifications

Allows you to see if the device has any active notification. When there is one, a message is displayed at the top of the page.

Reporting groups history

Allows you to see which reporting groups the device belongs to, the date of incorporation, and if it has been assigned to the group manually or automatically.