FlexxAgent
FlexxAgent is the local component of the solution. It collects information about devices and applications and sends it to the service's web consoles. It is a binary that, once installed, establishes end-to-end encrypted and secure communications.
FlexxAgent is compatible with Windows, Linux, macOS, ChromeOS, and Android operating systems.
Features
- It is a mandatory component of the solution, so to see and manage a device in the consoles, it must have FlexxAgent installed.
- It allows remote and automatic actions on demand to improve the efficiency of support teams.
- It simplifies user self-service with the possibility to perform support actions autonomously without leaving the session.
- It gathers data about the device's status, usage, and errors.
- It reports on resource and application usage.
- It executes self-remediation actions.
- It provides a secure remote assistance interface to users and unattended access to administrators.
- It can perform operations on devices, such as waking them on the network via Wake on LAN (WoL).
Functionality
The operating, installation, diagnostic particularities or details of FlexxAgent for each operating system are described in their respective article. The global functionalities of FlexxAgent, as well as its level of operability for each supported operating system, are defined in the following table:
Feature | Windows | Linux | macOS | Android | ChromeOS |
---|---|---|---|---|---|
Storage information | ⭐⭐⭐ |