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Version: 24.5

Products

From the Products overview, you can access information about the Flexxible environments and products available to your organization. This view offers the option to search and select filters by environment, product type, region, and status.

products

Action's

Clicking on View details will provide more specific data about each product, including the license key and its creation date. In Report, you can see the consumption statistics of the environment by dates. And by pressing the Report Explorer button, you can access reports for longer periods, up to a maximum of three months.

report

FlexxAgent Configuration​

agent_setting

The Agent Settings option offers the possibility to adjust the configuration of FlexxAgent to modify its behavior on devices:

  • Autoupdate: Option for FlexxAgent to auto-update when there is a new version.

  • Report resources every: Defines how often the FlexxAgent reports will be sent, which is five minutes by default. It should be noted that lowering the report time in very large environments might increase network traffic, so you need to find the optimal measure according to the organization.

  • Hard disk: FlexxAgent can display information about the hard disk, the amount of space it has: total, available, and in use.

  • Operating System services: Allows you to see the Windows services running on the device.

  • Plug and Play events: Collects and displays information about the connection of any peripheral to the device.

  • Public IP: Allows you to collect information about the public IP.

  • Even log Events: FlexxAgent can collect critical errors thrown by the devices and handle them in the Workspaces module.

  • Additional event log events: Allows you to add new event logs at an informational level.

  • Report event logs error every: Time for which you want FlexxAgent to read and collect the event logs.

  • Remote support: Allows you to choose what type of remote assistance will be used globally in the organization. It can be configured to be interactive, requiring user consent, unattended, or both.

  • AnyDesk actions as System Role: On a device where the user is not a local administrator, this option defines which user, besides providing remote assistance, can use other application tools.