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Products

From the Products overview, you can access information about the Flexxible environments and products available to the organization. This view offers the option to search and select filters by environment, product type, region, and status.

products

Actions

If you click on View details, you will get more specific data about each product, including the license key and its creation date. In Report, you can see the environment consumption statistics by date. And if you press the Report Explorer button, you can access the reports for longer periods, with a maximum of three months.

report

FlexxAgent Configuration​

agent_setting

The Agent Settings option offers the possibility to make adjustments in the FlexxAgent configuration to modify its behavior on devices:

  • Autoupdate: Option for FlexxAgent to auto-update when a new version is available.

  • Report resources every: Defines how often FlexxAgent reports will be sent, which by default is every five minutes. It should be noted that reducing the reporting time in very large environments could increase network traffic, so the most optimal measure should be sought according to the organization.

  • Hard disk: FlexxAgent can display information about the hard disk, including total, available, and used space.

  • Operating System services: Allows viewing the Windows services running on the device.

  • Plug and Play events: Collects and displays information about the connection of any peripheral on the device.

  • Public IP: Allows collecting information about the public IP.

  • Even log Events: FlexxAgent is capable of collecting critical errors thrown by devices and handling them in the Workspaces module.

  • Additional event log events: Allows adding new event logs at the informational level.

  • Report event logs error every: Time interval that FlexxAgent should read and collect event logs.

  • Remote support: Allows choosing what type of remote assistance will be used globally in the organization. It can be configured to be interactive, require user consent, unattended, or both.

  • AnyDesk actions as System Role: On a device where the user is not the local administrator, this option defines which user, in addition to providing remote assistance, can use other application tools.