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5 posts tagged with "FlexxAgent"

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August - September

· 10 min read

🔶 Platform​

Highlights​

🛡️ Extended antivirus information. Details are shown when a device has multiple antivirus programs installed.

🔧 Microservices. New predefined categories and option to clone microservices between sub-organizations.

🗂️ Reorganized portal. Clearer menu with Information, Products, and Modules sections.

⚡ Optimized flows. New sidebar menu and increased minimum reuse time for greater stability.

📊 More flexible workspaces groups. Support for devices without FlexxAgent and more agile filters.

🔍 Faster searches. Better performance in event logs and jobs within Workspaces.

🛡️ CrowdStrike. Updated integration with the Alerts endpoint (API updated) and a 40% faster threat collection.

🔧 Improved API. Expanded documentation, strict validation, and search fixes.

📋 Jobs with more accurate statuses. Errors in shutdown and Wake on LAN statuses have been fixed.

👥 Mass actions. Pop-ups, disconnections, and log offs in a single batch job.

Details

🚀 New functionality​

  • More information on devices with multiple antivirus installed. In the Security tab of a device’s detail view in the Workspaces module, a new field showing additional information appears when more than one antivirus is installed, helping identify and prevent conflicts between security solutions. These data are also available as a column in the views of Workspaces and Servers.

🔨 Improvements​

  • Predefined categories in microservices. Allow defining classification categories for microservices. This helps maintain consistency and avoid the creation of random or duplicate categories.

  • Reorganized Portal menu. The Information, Products, and Modules sections are now found in Portal -> Settings -> Organization, within the tabs: General, Products, and Modules.

new-menu

  • Clone microservices in sub-organizations. Sub-organizations have the option to clone the microservices created in their environment to the main organization.

  • Improved flows

    • New format. A left sidebar menu has been added to facilitate access to all functionalities.

    • New cooldown minimum time. The minimum value has increased from 1 to 10 minutes, providing greater control and stability in flow execution.

  • Static workspaces groups without agent. Static workspaces groups can now include devices that do not have FlexxAgent active.

  • Filter optimization. Filters by workspaces groups and installed applications in the workspaces module have been improved for more agile use.

  • CrowdStrike

    Transition to Alerts. The integration has been adapted to changes in the CrowdStrike API, using the Alerts endpoint instead of Detections, which is now obsolete.

    Better performance. Threat detection collection is now 40% faster. And they are collected completely and without delay, even with a very high volume of logs.

    Greater data consistency. The displayname field in detections now always contains valid information, preventing it from appearing empty.

  • Optimized searches

    • In the Event Log list of the Workspaces module, searches and filters are faster and more efficient.
    • In the Jobs section of the same module, record query performance has been improved.

  • API improvements. Documentation now includes details of the fields returned by each endpoint. Additionally, inconsistencies were fixed where numeric fields returned "" (empty string) instead of null when no values were available.

  • DeviceManagerEntries API endpoint fixes for startswith/endswith functions.

  • Stricter parameter validation in API. Previously, if an API call included a non-existent parameter, the system ignored it and executed the query, this could cause issues (e. g., writing filer instead of filter). Invalid parameters are now validated correctly, returning a 40X error instead of unexpected results.

  • Status updates for scheduled shutdown jobs. Previously, jobs were marked as Completed with errors when some machines were already shut down, causing confusion. Now the job ends as Completed.

  • Status updates for Wake on LAN jobs. Previously, jobs were marked as Completed with errors when some machines were already shut down, causing confusion. Now the job ends as Completed.

  • Bulk support for pop-up, disconnect, log off, and force log off actions. Multiple actions are now grouped into a single bulk job, simplifying execution at scale.

✅ Bug fixes​

  • Fixed an issue where alert thresholds remained linked to the former tenant after a change.

  • Fixed the ability to add networks from other tenants to Locations. There is now a restriction preventing cross-assignments between tenants.

  • Fixed an issue that prevented marking notifications as attended on devices outside the domain.

  • Resolved a security vulnerability in notifications. If a notification was sent with JavaScript code, it could execute when accessing the Workspaces menu after expiring. The risk has already been eliminated.

  • Fixed a translation error when removing messaging services.

  • Fixed an issue where workspace group updates included null elements.

  • Fixed an incorrect state in remote assistance jobs when the screen closed before receiving the AnyDesk ID.

  • Optimized operation execution with overall performance and stability improvements.

  • Fixed an error that automatically changed the report group with the same title as another modified by a user, making differentiation difficult.

  • Fixed the ReportingGroup endpoint, which did not correctly apply groupby/aggregate.

  • Fixed an issue in the notification detail view on a device, which incorrectly opened navigation.

  • Fixed inconsistency in public IP information between different machine views.

🔶 FlexxAgent​

Highlights​

FlexxAgent version 25.9.1

🔎 UDS brokers detection. More visibility and filters.

🌐 More compatible Wake on LAN. Supports UDP 7 and UDP 9.

⚡ Improved performance in device screens with notifications.

🐞 FlexxAgent in diagnostic mode. New Agent trace logging with automatic deactivation after 24 hours.

Details about this version

🚀 New functionality​

  • UDS Detection. FlexxAgent now also recognizes UDS brokers. This enables filtering of devices by type of broker, improving visibility and simplifying both management and troubleshooting.

🔨 Improvements​

  • Wake on LAN with greater compatibility. The Wake on LAN process also includes UDP port 9, in addition to the already supported UDP port 7. This ensures greater compatibility with different devices and network configurations.

  • Improved performance in workspace screen with notifications enabled.

  • FlexxAgent debug mode for diagnostic purposes. New diagnostic mode in FlexxAgent to help troubleshoot issues. Renamed 'Session analyzer trace logging' to 'Agent trace logging' because this option enables trace logging for FlexxAgent too collecting event log events every minute. The trace logging is automatically deactivated after 24 hours.

✅ Bug fixes​

  • Fixed an error in power actions on Azure virtual machines after the agent starts. Power commands now work correctly after initialization.

  • Resolved the “Access Denied” error during some installations.

  • Fixed an installation failure of FlexxAgent when the expected path did not exist.

  • Resolved an issue where microservice condition-based flows stopped executing if FlexxAgent started without a network connection.

  • Fixed an error where the FlexxAgent installation job failed, even though the installation was successful.

  • Resolved an issue where installed applications did not report all existing applications.

  • Fixed an issue where pop-up messages did not fail when an error occurred.

  • Corrected language discrepancy in pop-up messages that did not match the user's configured language.

  • Solved an error where virtual machines running on Hyper-V over Windows were detected as physical devices.

  • Fixed detection of remote PCs with Parallel RAS, which were not correctly identified.

  • Fixed a failure in FRA form detection after a reconnection in attended remote support that sometimes prevented connection even after accepting from the destination device.

  • Fixed an issue where remote support tools could run before the user accepted in attended sessions.

  • Fixed an issue in unattended remote assistance notification. If the process closed or the user ended it, the notification did not reappear.

  • Resolved an issue in workspace group creation, where the required name field was not validated.

Highlights​

FlexxAgent Universal version 25.8.501.179

✅ Web Apps on Windows. FlexxAgent now supports the Web Apps feature in Windows environments.

⚡ Performance Boost. Several internal improvements reduce resource consumption and optimize overall speed.

🛡️ Better Stability. Fixed issues with remote assistance sessions, notifications, and reporting of system metrics (apps, processes, CPU, etc.).

🔒 Improved Reliability. Stronger error handling in Flows, IoTHub connections, and agent updates.

📊 Clearer Insights. Enhanced logs, antivirus detection, and reporting accuracy across devices.

⏱️ Longer API timeout to improve stability in environments with large amounts of data.

🌐 Flexible Wake on LAN configuration at the report group level.

🔒 Security improvements in Analyzer and revocation of compromised AES key.

🧾 Agent messages are now logged for better traceability.

⚙️ The action Force update custom fields is processed in backend to avoid blocks.

🧠 New flexxibleMID and EDR fields in the API for more context.

🧩 API jobs show the access name.

🕓 Better diagnostics in Service Bus errors.

📊 FlexxAgent flows and microservices are registered as jobs in Workspaces.

Details about this version

🚀 New functionality​

  • Web Apps support in Windows. FlexxAgent now supports the Web Apps feature on Windows operating systems.

🔨 Improvements​

  • Multiple internal performance and resource consumption optimizations.

  • Backend URL is now used as the primary point to download FlexxAgent updates.

  • Improved detection of session agent and closed sessions.

  • Improved token expiration handling in connections to Analyzer.

  • FlexxAgent diagnostic and error information is now sent using backend URL.

  • Added detection of Hyper-V hypervisors in Windows 10 and Windows 11 virtual machines.

  • Improved pre-loading of modules in PowerShell microservices.

  • Improved log messages for antivirus detection in Windows Server when information is unavailable.

  • Improved log messages in Flows evaluation and execution.

  • Improved logging during installation and update processes.

  • Reduced FlexxAgent log retention period.

  • Better handling of remote assistance exceptions when a workspace is shutting down.

  • Reduced log verbosity and improved controls for IoT Hub reconnections during FlexxAgent startup.

  • Default proxy now set to HTTP if no protocol is defined in agent configuration.

  • Added additional status information for attended remote assistance sessions.

✅ Bug fixes​

  • Solved an issue where long device names may be truncated when reported to the backend.

  • Fixed an issue where the session agent might not restart automatically after 24 h.

  • Solved punctual internal agent communication errors in Flows.

  • Improved popup reliability.

  • Fixed an issue where the remote assistance window did not appear in a second dynamic session.

  • Fixed an issue where the Accept/Reject buttons in remote assistance did not always appear.

  • Solved an issue retrieving hard disk information via WMI.

  • Corrected reporting of the printed pages metric.

  • Fixed an issue where not all installed apps were being reported properly.

  • Fixed timeout errors executing custom conditions in flows.

  • Fixed timeout errors calculating custom fields.

  • Fixed control issues when reconnecting to IoT Hub with a pre-existing connection.

  • Fixed error in Health checker process validating FlexxAgent’s certificate.

  • Solved an issue where old FlexxAgent logs were not removed from the disk.

  • Fixed incomplete reporting of Windows process information.

  • Corrected reporting of number of logical processors.

⚠️ Known Issues​

  • Restart operations may not send proper status information to backend and could remain marked as “pending.”

  • Missing detailed list information in some operation responses.

  • Notifications may remain visible to users after their defined end date.

  • Pop-up notifications may not close automatically after 3 days as expected.

June - July

· 3 min read

FlexxAgent version 25.6.1 🎯 is now available. This update incorporates a new functionality based on artificial intelligence, along with many improvements focused on optimizing the user experience, especially in Portal.

New functionality​

🚀 Create with AI. Artificial intelligence has been integrated into the microservices design process in Portal. This functionality allows streamlining the creation flow compared to the manual process, as code can be generated automatically without requiring advanced programming knowledge or immediately configuring the README description and content.

Improvements​

🔨 Permission update. The roles L3 Engineering Team and L3 Read-only Engineering Team now have read-only access to the sections Tenants, Activation, Alert Settings, Updates, Product, Integrations, Modules, Policies, Report Groups, and Magic Link.

🔨 Microservices folder. You can rename the local folder that stores the microservices enabled for end-user execution.

🔨 Filter in Installed Applications. The action menu in the Installed Applications table, in Portal, now allows filtering records using the options With installations or Without installations.

🔨 Bulk enabling of microservices. You can now enable or disable microservices in bulk for selected tenants and suborganizations.

🔨 Alert settings. It is now possible to edit the Severity, Threshold, and Authorized Time fields in the Alert Settings section of Portal.

🔨 Microsoft Updates. Now you can manually or automatically approve or reject non-catalogued updates detected on tenants' devices.

🔨 Dynamic Workspace Groups Configuration. The option to modify the name and description of these groups from the Portal has been added.

🔨 Event Log. If the user has access to more than one tenant and selects All tenants in the organization selector, they will only be able to see the events logged on the current day and not the monthly history.

🔨 New fields. In the General tab of a device's details in the Portal, the Area, Department, and Office fields are now included, if available.

🔨 vPro Port. It is no longer necessary to use port 8080 to access the URL https://iagent.flexxible.com for vPro. Port 443 is maintained.

🔨 Download FlexxAgent for Linux and Mac. Now it's possible to download the configuration file needed for installing FlexxAgent on Linux and Mac devices directly from the Reporting Groups section in the Workspaces module.

April

· 3 min read

This month brings version 25.4 of FlexxAgent 🎯, which includes two new sections in Portal, a new feature, and enhancements focused on strengthening security and optimizing platform usage.

New Features​

🚀 Analyzer in Portal. You can now check information about the applications installed on devices and the licenses acquired directly from Portal.

🚀 Monitor in Portal. From this new section, you can view events that might affect the functionality of devices and customize predefined alerts according to each organization's needs.

🚀 FlexxAgent version selection. Organizations can now choose which agent version they want to use. This functionality is configured in Portal and applies to the reporting groups.

Improvements​

🔨 New control to define cron-type flows. Besides using cron format strings and UTC time, it's now possible to define these flows graphically using a recurrence pattern and in the user's time zone.

🔨 Ability to change the report group for powered-off devices. When changing the report group of a powered-off device, the action will be scheduled and automatically applied when the device is turned on.

🔨 Antivirus detection. FlexxAgent extends the information obtained from a device's antivirus. Detection is automatic only on the Windows Client operating system (Windows 7 or later). On Windows Server, only Bitdefender and Windows Defender will be detected.

🔨 Audio redirection disabled during remote assistance. To protect user privacy, default audio redirection during remote assistance sessions has been disabled, preventing the operator from hearing conversations if the user is on a video call.

🔨 Second queue in Service Bus. A second queue has been introduced to prioritize operation responses over consumption reports. This ensures exceptional performance by assigning a dedicated queue to operations while maintaining the current queues dedicated to receiving reports from agents.

🔨 Integration with CrowdStrike. Portal's integration with CrowdStrike allows for the automation of security actions and improves response times, visibility, and protection in case of a potential vulnerability on devices.

🔨 Antivirus exclusions. Exclusions have been set in more restrictive environments to ensure a good user experience.

🔨 Centralized distribution of FlexxAgent on Chrome and Android. Deploying FlexxAgent on devices with these operating systems no longer requires the APK application format. It can now be installed from Google Play.

🔨 Collapsible menu. The option to collapse the Portal side menu has been added. Now users can pin or shrink it according to their preferences, thus optimizing screen space usage and enriching the navigation experience within the platform.

October

· 3 min read

This month brings the new version 24.10 of FlexxAgent for Mac and Windows and includes multiple new features:

New Features​

🚀 Startup and shutdown scheduling of workspace groups

🚀 Fishing pattern

🚀 Entra ID Workspaces Groups

Improvements​

🔨 Fullscreen mode for tables

🔨 In the Tenants and Activations sections list, clicking on a tenant's name selects the organization.

🔨 It is possible to create sub-organizations in customer-type organizations.

🔨 Organization admin users can now change the remote assistance settings.

🔨 New key combination Control + K + O to return to the main organization.

🔨 The delete button has been added in the Flows section.

🔨 Dynamic remote assistance has been implemented.

September

· 3 min read

This month brings new functionalities, various improvements, and version 24.9 of FlexxAgent.

New Features​

🚀 New roles system for greater granularity and simplification of permissions in large organizations.

🚀 New activations feature in Tenants to assess the installation of FlexxAgent.

🚀 New end-customer tenant functionality or sub-organizations to structure the organization's data into several tenants more easily.

🚀 Release of version 24.9 of FlexxAgent, covering all the new features.

Improvements​

🔨 New description field at the workspace level, enabling the introduction of data that helps identify it timely.

🔨 New ability to turn on and off devices for patching (Wake on LAN).

🔨 Collection of Windows installed, pending, and failed updates at the workspace level.

🔨 Collection of 28 new fields on Windows devices.

🔨 Optimization of 400% refresh time for flows and microservices (end-user remediations).

🔨 Implementation of sorting, filtering, and exporting to all tables.